Still banned after 40 mails to support facebook and twitter.

Chrian84
What is weong with discord support. After more than 40 support mails. Writing at facebook every day and wrting at discord ceo at twitter you really deleted a account i needed for education and work i was paying for? Tell us ppl whats going on? Why you threat your costumers in that way?
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Comments

5 comments

Date Votes
  • oihantxu08

    If your account got deleted there's nothing that can be done about it, writing the ¨CEO of discord in facebook¨ wouldn't help you either, spamming appeals to the support team won't either, you clearly seem underaged, read the rules before utilizing Discord if you don't want this to happen to you again.

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  • CforCoop

    As fellow user "oihantxu08" said, spamming tickets and writing to the CEO of Discord will get you nowhere. Read the TOS of Discord and make sure you don't break the rules of Discord next time. If you believe it was a mistake, just send a ticket and wait. Discord staff are not robots.... "Most of them" are humans.... just like you.

     PS: Please don't spam the different feedback sections with the same question!

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  • oihantxu08

    Exactly, there are tons of guidelines and regulations you can inform yourself with to prevent this kind of stuff happening to you, discord disables your account for about a week or two before they begin with the deletion process of said account, afterwards, the account is just *gone* and nothing can be done about it.

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  • Chrian84

    Ok but my point is there could be something done if support has worked together with me. And i think it is not ok to loose so many friends my channels and chat historys i need for what? Support always comes with new stuff. Some time charhebacks somtime violation but never with an evidence. And that is just not ok i want some service. And not that eat or die principle

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  • oihantxu08

    If you had readed the ToS of Discord you would know that they are not obligated, nor will they tell you who reported you, or for what evidence, they email you the REASON of said ¨ban¨, though, they are not forced to, Discord won't, under any circumstances do that, as it would risk the integrity of the user who reported you, and it would be in breakage of multiple Privacy Protection laws.

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