Submit a request

What can we help you with?

Your email address

Username associated with the Discord account

UserID associated with the Discord account(optional)

To find the UserID of a Discord account, see this article (https://dis.gd/user_id). If you cannot find the userID, keep this field blank.

Email associated with the account before it was compromised

NOTE: Please submit your ticket from the email associated with the account before it was compromised. We are unable to assist you if you do not write in from the correct email address.

Suspicion of how you believe the account was compromised

Was the email address associated with your Discord account changed?

STOP! Check your email for a message from Discord called "Discord Email Address changed". You might be able to recover your account automatically by following the instructions in that email. Be sure to double-check your email’s spam folder to see if you received an email change confirmation from Discord. If you were unable to find or use this email to recover your account, or need additional assistance, check the box to continue submitting your request. If you are writing to report another user, click this link: http://dis.gd/howtoreport

Are you able to login to the account?

Was 2FA enabled on the account by the hacker?(optional)

Would you like to request a refund for any unauthorized transactions?

Date of Unauthorized Purchase(s)

Unauthorized Payment ID(s)(optional)

You can find the Payment ID on the emailed receipt associated with your purchase or in your User Settings > Billing > Transaction History.

I agree that any reported unauthorized purchases will be revoked per Discord policy.

Subject

Description

Attachments(optional)

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