PLEASE HELP ME, MY ACCOUNT HAS BEEN HACKED BY A DISCORD EMPLOYEE IMPOSTOR
Hello everyone, today I'm writing this post to let everyone knows about something terrible just happened to my account.
Around a couple hours ago, one guy in the Discord friend list of mine told me that he had accidentally reported my account for scam fraud. He sent me a picture of discord notification saying that I should contact a Discord employee to lift the report, his name is David Tsai in the question. I contacted him, he said that I need to temporarily change my email into a different one so that he can check my account and provide my information such as my name, age, gender, email, and the last 4 digits of my number. I changed my email into the one that he asked for along with providing the said information, but then he told me to provide a transaction. I felt it kinda suspicious so I went to ask my friend, unfortunately, I acted a little bit too late as he has gotten his hands on my account now. I haven't provided any bank number or my real ID yet.


I've sent an appeal to Discord about this problem via this link:
https://support.discord.com/hc/en-us/requests/new?ticket_form_id=4574398270487.
Right now all I can do is wait for their answer. To those who are reading this, please be careful and not becoming another victim like me.

If you ever see this man, DO NOT HESITATE AND BLOCK HIM IMMEDIATELY. You can report him if you want too. Be careful for anyone who sent you a message saying “I'm sorry that I've accidentally reported your account”, it was entirely my fault for being manipulated by their words. If anyone has suffered the same situation, please let me know. I don't want to lose this account because it means a lot to me.
So far I've only sent one ticket and this is their reply:

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他们不会在乎这个
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same thing happen to me like around 3 days ago
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The same thing happened to me as well. I recommend that you have your ticket detailed with photos and proof that you own the account and be patient. It took two days for me to get a response and my ticket elevated.
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Capeli may I ask have you gotten your account back? I've sent a ticket though and they said they are investigating.
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I haven't gotten my account back yet. My ticket was elevated yesterday.
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Capeli Mine is still saying “open”. A friend of mine said that's normal and I should continue to wait.
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You should.
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Cillian Ledger
The only way is to reach out to those kind of account recovery guys on twitter and I happen to know one of them
his name is waptechhz so why not give it a shot
I’ve done some digging beforehand and it seems that he’s a legit person and he’s reputable for recovering hacked accounts for people-2 -
nah man dont believe just wait for the discord update
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To the yes guy above, how about you can screw yourself then?
arachan23 don't worry I'm not gonna fall for such amateurish trick.
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i heard it will take u 2-3 months for an update whether they can trace ur account but if it been solved in 2-3 months and u still cant get ur acc u have to make another ticket!
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arachan23 Someone just got their account back after nearly 2 months.
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I am suffering from the same thing except with a different person named Kevin Tran
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Cillian ledger yea some get it like 50 days or so but if u werent lucky it will take u 2=3 months im on day 2 and i really feel so overwhelmed i dont know what t o do to keep myself busy
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arachan23 Same here, all we can do is wait and endure for now. akiw said that his friends also got their accounts back, so the chance is not 0%.
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Update: They've replied to my email!
Hello,
Thank you for providing the information about your account.
We’ve escalated your ticket for the team to look into further. Unfortunately, we are unable to give you an estimate time of our response or answer questions about your account, but our team is actively working on these requests.
Please note that submitting multiple reports regarding the same issue may hamper our team's investigation into your report, and slows down how quickly we can help other users.
Thank you for your patience and a team member will get back to you when they can.
Sincerely,
Discord Trust & Safety1 -
I got the same thing happen to me today with a friend sending me a message, thankfully I saw this otherwise I woulve fell trap to the scam 😭
They have username support_matt as part of the discord support team to contact and I believe they are a fake employee it's so suspicious because they tell me to change my email and that I have a time limit or else my account will be banned immediately the moment the ticket closes
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Meowza Apparently this is the new kind of trick that the scammers are using at the moment, if your friend sent you that message, do not hesitate and block them right away. Make sure to inform others and raise awareness about this situation.
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cillian ledger did u get it back ? i finally got mine back thank u staff nelly !
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arachan23 Congrats! No I haven't got it back yet, mine is staff Potaro. I've replied to their email with additional screenshots and stuffs that could help with their investigation.
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I sent a request and it got solved by Clyde three days later; I never got my account, nor did I get a response from a human. It wasn't even assigned to anyone. As of writing this, I made another request.
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Capeli Wow that's too bad. Mine is still “Open”, if your ticket has been solved and you didn't get your account back, make sure to pressure them as much as you can. Do not give up, many people are getting their accounts back one by one.
A friend of mine also got scammed by that man David Tsai too.
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Cillian Ledger apparently they all are changing names now the hacker that hack me is not online anymore they prolly change it now0 -
arachan23 Mine is still “David Tsai”, let see if he changes his name or not. I've marked his username, he will not gonna get away this time.
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Cillian Ledger any update with your acc? did u get it back
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arachan23 Not yet so far, ticket status still being “open”.
God I hope everything will go well. Every day feel like an eternity to me.
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Cillian Ledger you got this!
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arachan23 Thanks for your motivation. A friend of mine just got his account hacked by that same man David Tsai last week too. Should I reply to the latest response of Discord about this so that they can restore my account's original email ASAP?
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Cillian Ledger you can if u want but that doesnt really fasten your time cuz ur ticket is on the queue for the official staffs if u want to send like a proofs more you can .0 -
arachan23 As usual my ticket is still “Open”, with last activity is from 4 days ago.
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