hacker reset my password

Kommentarer

5 kommentarer

  • 3v.exe

    Hello, make a support ticket, no need to write here 

    https://support.discord.com/hc/en-us/requests/new?ticket_form_id=4574398270487

    -2
  • Michael Jordyn

    I'm really sorry to hear that you're going through this. Please don't worry—I'll do my best to help you regain control of your Discord account. First, let's try to initiate the account recovery process. Go to the Discord login page and click on the "Forgot your password?" link. Follow the prompts to reset your password. If you encounter any issues, reach out to Discord support immediately, providing them with as much information as possible about the situation. Stay calm, and let's work on resolving this together.


     

    0
  • My account was hacked as well, and I'm still waiting over a month after submitting the original ticket. I have attempted to submit additional tickets, but they immediately get marked solved with no explanation. It's highly frustrating that this is the only avenue to support that they have. I've been a paying Nitro supporter since the very beginning of their nitro program. And this is how they treat someone who pays them over $100 a year! Disgraceful!

    0
  • C9 Sneaky

    Michael Jordyn, many people have tried to get their accounts back by using the 'forgot password' link; however, it doesn't work. There is a problem with discord security that the discord token is easily accessible to gain from your web browser. There is no added security for a discord token that gives full access to a discord account without the need for username/password/2fa. Unfortunately, Discord has abysmal support, even more so now that they have laid off around 17% of their employees. 
    I do suggest changing all passwords associated with your Discord account, and if you have payment information on your Discord account, call your bank immediately and turn off all future purchases from Discord. Also, make sure to clean your PC of all malicious software/files or factory reset your PC. Lastly, you may need to wait about three months for Discord to get back to you about your account. 

    1
  • When I try and reset my password now it says its disabled. At least the hacker has been locked out but I need to be able to manage my servers and do damage control for others in my communities that have been duped into clicking on the same link I did. 

    0

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