My discord account has been disabled for ChargeBack

Kommentarer

32 kommentarer

  • FreakMyth

    You can also contact me below, no problem

    -1
  • Got my Original Account back

    I've been waiting a couple of days for a response, my account was disabled after getting hacked & used to buy Gifted Nitro 10 times. I provided proof Paypal released the chargeback & closed the case on their end. It's all in discords hands now.

    I'm not even interested in the refund anymore.

    My main concern is having only 14 days before the account is lost forever.

    3
  • FreakMyth

    Don't worry, everything will work out for the best trust me, I went through the same situation as you last week and one day you will wake up with your account enabled and the refund made (if in the ticket you claimed that your account has been compromised they may force you to change your password for security like I did)

    1
  • FreakMyth

    Renny, you can contact me on discord if you need help: FreakMyth#3075

     

    0
  • Sent a friend request

    0
  • Zerxia

    is it possible for my acc to be deleted if over 14 days? ;-;

    0
  • FreakMyth

    (Zerxia) Yes, if you do not recover your account within 14 days, it will most likely be deleted and lost forever. I recommend that you submit a ticket to Discord via website or email. I hope you will be able to get your account back! GL!

    1
  • Zerxia

    (freakmyth) can i add u on discord i hv a lot of question need to ask u (my tag is Zerxia#0227 btw)  c:

    0
  • Pulsar

    FreakMyth, sent you a friend request from Pulsar#1243

    0
  • Rumbleyoshi

    Freakmyth, I sent a friend request from Cheeks#7117 to ask some questions, thank you

    0
  • Podge

    Hey, I'm going through the exact same thing right now. Can I be hopeful that I'll get my account back? The hacker bought 10 nitro gifts using my account and locked me out with 2FA. They didn't change my password or email yet though.

    Can I speak to you via my backup account? DoopersHJ-ADA#8711
    I've already sent Discord a ticket about the matter, still waiting for a response.

    0
  • Sed

    Hey I'm also going through a similar thing. Idk if the Option to contact you is available, but I'm going through a similar thing but different.

    0
  • Laforgus

    Same thign to me, got hacked, was charged with boost, i made a ticked, nothign happened, contacted paypal and they acted quickly to "protect me and my money" then discord disabled my account for charge back.

    That was past sunday, im still waiting for response.

    0
  • Karl Magnus

    Today someone accesed my account and bought $40 of nitro gifts on discord, the payments were still pending when I cancelled them on paypal so 20 minsafter I opened tickets on both paypal and discord trying to get a refund my discord account was disabled because of me breaking tos since I made 1 or more chargebacks then I made an appeal where I explained everything then Clyde responded telling me I had to withdraw all open disputes within 14 days, but it said if I replied to the email id forward the ticket to the support team so I did that, then opened a refund ticket where I pretty much just had to say I confirmed I did not authorise the transactions made today on my account associated with my email, im probably gonna contact my bank today anyways to 100% get my money back, just sad if that makes it so that i cant get my discord account back, ive been using it since like 2016 man ill lose the chance to contact so many old friends, but eh, i barely use my pc anymore and when I do i talk to people ik irl anyways

    0
  • Zichenghan0330

    How long does it take for the support team to get back to you? I replied to the email around 10 days ago and I'm afraid that my account would be deleted before they could get back to me.

    0
  • Sensei.rozu

    I’m currently going through this problem and it’s been 2 days for me and idk if I’m being ignored but my account sensei.Rozu#4290 I just don’t wanna lose it and I got 14 days idk if I put in another appeal or no

    0
  • Laforgus

    I forgot to update my reply here. 

    I got my account back, took them a week to do so. I already was using a new account because i needed contact with my Guild for weekend raids.

    Discord hate chargebacks (well, many do so), and i keep my position on taking back my money through paypal and would do so again, as long is an unauthorized transaction.

    2
  • Sensei.rozu

    @Laforgus It took a week I’m scared now man that’s 5 days out of 14 but mind if I ask u some questions on discord I got a back up

    0
  • Anon_Fire

    I'm waiting for a response back. I've gone through the same thing as all of you here.

    0
  • scott

    I’m having this exact issue. Hacker charged me $110 and my bank reversed the charge. I secured my account back, and then Discord disabled it due to chargeback. It’s been almost a week and no response yet from Discord. Instead, their bot tells me that I should allow the $110 charge in order to get my account back. Ridiculous

    0
  • Furakua

    Same issue here, today it hits 1 week since the account was disabled,im starting to get worried.

     

    0
  • ✿`IT$z♡Rxse

    My account got disabled for chargebacks and it says discord will respond to you shortly and I never got a email I don't want my discord to be deleted :(

    1
  • Seanryan2008

    did you get your account back?

    0
  • scott

    Yes I did. I ran anti-malware scans and reset my password multiple times. Also completely wiped Discord from my PC and fresh installed.

    1
  • Seanryan2008

    how did you get it enabled again? I've been trying to get contact with discord support but nothing so far

    0
  • scott

    Idk, they never disabled my account. I was hacked and regained access. Then I had to report the charges the hacker made on my account.

    1
  • Seanryan2008

    Oh, They disabled mine and I tried making a ticket and emailing them and they said 

    "In order to regain access to your account, the card owner will need to contact the payment provider associated with these charges and withdraw all open disputes within 14 days from date of suspension. Once the dispute(s) have been withdrawn, please provide explicit confirmation by attaching a statement or letter from your payment provider indicating that all dispute(s) have been retracted."

     I tried telling them it was unauthorized but still no response yet

    0
  • Seanryan2008

    It's been 7 days I haven't received any help what do I do?

    1
  • m.a.b

    Same here, it has been 10 days now with no reply

    1
  • Raz [EST]

    I was denied a refund because they accused me of paying 29.99 via iOS. My previous subscription was iOS but I cancelled it because it was mostly useless. After paying the 29.99 I realized I was on my alt account that I never use and promptly requested a refund. That's when they denied me the refund, saying it was made via iOS. 

    I attempted to refute that and gave evidence of payment via paypal, and the discord broswer, (which is not through iOS) but they ignored that. So I then took the money back by force because they wanted to be liars and keep my money. Yeah they disabled my unused account. I don't care about it.. but it left me with a very bad opinion of Discord management/moderation. They could have just refunded it to me but instead I had to break TOS to get the money back for a service I would never use on an unused account. 

    They also refuse to help with phone verification, since i cannot remove my recycled phone number from whoever's account has it linked on. Honestly.. user support from this social platform is a nightmare.. one that refused to speak directly with it's customer base. This kind of management should be illegal.. it's downright tyrannical in nature. 

    0

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