The feedback site login is confusing
It redirects to hammerandchisel.zendesk.com which is not clearly associated with Discord's current brand. It's also unclear how the feedback site credentials relate to your Discord account credentials. As server owners, it's important that we're careful with our credentials, and Discord is not supporting or promoting that security hygiene with this outdated login process.
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Your feedback site account (zendesk account) is entirely separate from your discord account and there is nothing linking the two.
The login used to use your discord account to log you in without separate credentials, but that was changed due to some problems and abuse (I think).Also Hammer & Chisel is Discord's original company name.
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It's truly a terrible experience, the website, branding, and even the password reset email don't tell you that it's a separate account.
The only way to get a password for here is to use "Forgot password" which sends you an email that says it will reset your *Discord* password, not your *Discord Support* password.
It's wrong to say there is nothing linking the two; my nickname and profile picture were automatically linked even though it's a "separate account".2 -
I agree this is confusing
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I'm here from google because I couldn't log into discord feedback. Yes it should be clarified in the login window and in the password reset email
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