Information for Users in Japan
Overview: This page provides important information in accordance with Japan’s Specified Commercial Transactions Act. Discord is committed to transparency and helping users in Japan understand their rights and the terms of any purchases made through our service.
Service Provider Information: Discord Inc. is the company that provides the Discord service. Our CEO is Humam Sakhnini. We are headquartered at: 444 De Haro Street, Suite 200, San Francisco, CA 94107, United States. For help using the service, including for any purchases made, please visit us at support.discord.com
Fees and Charges: Discord offers a number of paid services, including:
- Discord Nitro
- Server Boosts
- Digital enhancements such as profile effects, avatar decorations, and other cosmetic features
The price of each service is shown clearly before you make a purchase. Prices and currency may vary depending on your region and applicable taxes.
Payment and Delivery: Accepted payment methods vary by region but typically include credit cards, PayPal, or app store purchases (such as Apple in-app purchases or Google Play store purchases).
For one-time purchases, payment is processed immediately. For subscriptions (such as Discord Nitro), payments are recurring and are charged at the beginning of each billing cycle. You can manage or cancel your subscription at any time from your user settings.
Once payment is successfully processed, the service is typically provided immediately. Subscriptions remain active until canceled by the user, and users will retain access to subscription benefits until the end of their then-current billing cycle.
Cancellation and Refund Policy: You may cancel a subscription at any time. Once canceled, your subscription will remain active until the end of the current billing cycle. Refunds are generally not issued after a purchase is completed, except where required by law or where eligible according to Discord’s Refund Policy. For more information or to request help with billing, please visit dis.gd/billing.
Software Operating Environment: To use Discord, you need a compatible device and internet connection. Supported systems include:
- Windows 10 and newer
- macOS 10.13 and newer
- iOS 13 and above
- Android 5 and above
- Modern web browsers (Chrome, Firefox, Safari, Edge)
More technical details can be found in our system requirements guide.
Additional Policies: To better understand how we handle your data and the terms of using our service, you may review the following documents: