Account disabled for TOS violation

Comments

117 comments

  • reii

    Hello my account has been disabled for no reason whatsoever even when I asked what tos did I violate I get no response I will be suing if I don’t get a answer or a clear response my account means so much to me

     

    also I’m currently on my alt 

    6
  • Roger-Roger

    Old but I too have the exact same problem, my main Discord account was suspended the other day for "dehumanizing or discriminatory content or incited violence towards an individual or community." I still do not know where this came from or what caused it to be suspended. I made an inquiry to Discord Support hoping to get it back after learning about the part of the TOS that I somehow broke at some point, a member of support called Maggie replied and gave me a robotic reply that didn't explain anything and just told me that my account would remain suspended because it broke TOS. I am still as confused as I was at the start of this whole mess and the Discord Support have hardly helped in the slightest, it might have been their bot just putting on a blindfold and just spinning around with the ban-hammer and banning whoever it hits without thought or reason other than a generated garble of "TOS-Breaking". I do not think I will be able to get my main account back because of how Discord Support will likely just throw me to the damn wayside again and suspend this account as well just for a gag.

    I made a second inquiry to Support and I hope that they look into it this time and not just take a quick glance at it and decide right away after seeing the TOS break part and go "Hmmmm, suspended for something he does not even know about? GUILTY! GUILTY! GUILTY! GUILTY!"

    4
  • Kaizer_Ken

    I have a friend who owns a server that was banned because he complained about someone stealing his personal information. As he wanted to scare him, he said some things he shouldn't have, and the fraudster took advantage of this to get him suspended.

    Unfortunately once suspended, the next move will be a lifetime ban.

    3
  • ʚɞimayʚɞ

    i understand this. my account was disabled for “operating a server that facilitated with dating for users under 18” but this is false. i’m not the owner and not have i been in any servers of the sort. I recently told people to back off because i was being harassed into sending pictures of myself. I reported the false accusation to discord support and they basically said it was my fault and they wouldn’t reinstate my account, so i messaged them again and i am currently waiting for a response. but this is a serious issue, people who get mad report others for false accusations and it creates problems, this needs to be fixed..

    3
  • Rxzer

    My account was Disabled last night for literally the other person doing the actions. I recently emailed them and was told,”Your account was disabled for violating our Terms of Service or Community Guidelines. We will not reinstate the account.”. They did not read over what I read them at all. I hope discord loves losing their members for other peoples actions.

    3
  • Kridtakarn

    my old Discord account has been deleted since 2018 and their support does not restore it until now. they said like they have detected something it was violated their term of use or their community guideline which i don't know and i NEVER do in my account.

    i sent several messages to their abuse support via e-mail several times. they answered me like they were a robot. just refund my remaining Discord Nitro subscription to PayPal and just tell "they will not reinstalling my account"

    i am using my alternate e-mail to post this feedback because i cannot use my main e-mail which was registered to my old Discord account. it seem like Discord feedback website has blocked this e-mail. while i was trying to login Discord feedback with this e-mail, i saw url, that show "INVALID EMAIL"

    there are Early Supporter badge and a lot of friend and server in my account. that make me can't move on much to that account.

    2
  • Light.

    My friend got banned for joking about being underage

    2
  • GashX

    Recently, my account was disabled for being "underage" I am well over the age requirement for discord.it astonishes me how such a misunderstanding could be made, I sent an appeal and have been waiting for a good week.i even sent an email I had so much on that account and won't get that stuff back.

    2
  • GashX

    I might even quit discord entirely and use another platform.

    3
  • dvoinik na saviox

    my account got banned too for Violation of TOS/Community Guidelines Notification and do u know what i did. Absolutly nothing but i cant say the same about my friend. Before two days i was with him ant my house and went to the toilet and after i got out he came laughing and i was confused of course. I went to my pc and then saw some server named teen 13-17 server or something like that on my list and realised what he wanted to happen. I went as fast as possible to the leave server button and exactly when i was about to leave it i got kicked out of my account and for already two days my almost 3 years account which has almost 450 friends and important servers and stuff in it is disabled(i am sending this from my alt account) and from what i see my account won't be reactivated if some miracle doesn't happen.

    2
  • Neko

    my alt acc was disabled for underaged them emailed me and sayed send me a pic of ur photo and birthcertificate what the

    2
  • DJ Muffin Man

    Honestly we should all group together and start a campaign against this type of stuff. We were all wrongfully disabled. It is time we rise up against Discord, and make them change their horrid ways. The time of a new era begins today, my friends. Spread your story, spread it as far as you possibly can. Gain support, and let your brothers hear your message. It is time for this to change. My tag is DJ Muffin Man#5685 and my old account was death from the depths#0492

    Rise, my friends, rise and sing your song. We must change discord's ways before it is too late. Let the media hear our message, and let them support us. To a new era! See you all on the other side!

    2
  • Bady

    I GOT MINE DOWN FOR NO REASON,
    WE HAVE TO DO SOMETHING ABOUT IT,
    Wait why not I make a new messaging website like discord

    4
  • Ikr. This is my another acc. I apperently lost it all in my main acc. Someone just hacked into my acc, and started spamming all over with a link. And i literally contact the discord team. no one even respond. Apperently i just lost it all. My server, my friend, my ibfs. ;-; And yk what makes me more hot- boiling? THE PERSON WHO REPLY ME APPARENTLY IS A BOT! WTF IS WRONG WITH DISCORD TEAM?!!!!

    3
  • If im losing my this acc (me using my another acc), i might rather quit discord and just use another platform

    3
  • kagami..//Yoimiya's fireworks

    A few days back,I went to discord to see that I've been logged out.I tried to login but it said that my account has been disabled.I checked my email to see that my account has been disabled because I violated TOS guidelines.I reported about it to discord many times but the reply was the same.They sent me the same automated messages all the time.I created a new one and found out that someone hacked my account and sent fake discord nitro to all my friends.So, my account got disabled.Later,I even reported about this to discord but I got the same automated message again.Later I found out that somebody from Russia bypassed my security and hacked the account.

    3
  • DJ Muffin Man

    I got my account back boys. You just have to keep trying and actually get past the auto response! Old account was death from the depths#0492 and I got it back recently.

    2
  • -*Emmie*-

    I just earlier today had mine disabled. I can't believe this kind of stuff has been happening for so long! I was hacked and have been trying all day to get my account back, and keep getting denied. I'm going to keep trying and am hoping so bad that actual people will see my appeals and messages!

    1
  • MythiKyle

    Guys help I need my account back. All of you who said that their account got hacked, well me niether so please if ur account got retrieved pls tell us what to do. I keep on emailing discord support team and get the same message over and over again 😭😭😭

    2
  • GoodVibesPls

    Hey guys, im using a fairly new afcount cause my main account got disable.
    When first i knew i did nothing wrong cause im very cautious when it comes to things online for example discord and other social media platforms. But okay lets say i did something that went against the guildlines, i never recieved any email or warning about it all i got was my getting kicked out and the next day trying to log in finding out it has bee disabled. Thank you for the people who actually helped me as i was confused wben i emailed the support team they (clyde) responded so monotone which i finally understand that its bot on the discord system. Please if anyone has a way to fix and get the accounts reinstated please tell us cause ive has this account since 2016 and i have alot of servers(some that i own and some i have joined) and many friend who i dont have any contact with.

    1
  • m0n3ym1tch

    Discord has 0 care in the world if you actually did commit the offence you were accused of, they're company has an unspoken moto of "spend as little money as possible" meaning the automated messages that you receive when trying to appeal are just going to continue to tell you to that you are wrong and they are right regardless if that is actually the case or not. Discord has 0 integrity why would they want to admit they were wrong? We should all blackmail them and start using skype or another platform who actually cares for the user.

    2
  • Pear™

    jfc I have the same issue-
    my friend's account was hacked and the person/bot behind their acc created a gc and spammed a fake nitro link, and even tho I left the gc I don't know how tf my account still got hacked.
    the next morning, I wake up to check msgs and welp my acc has been disabled.
    this happened about 12-14 days ago and I have submitted about 4-5 tickets, most of them weren't replied back to and 2 of them have the same replies
    like wtf, I have all my school data and friend-list and not to mention bot coins and stuff uploaded up there and they are just gonna delete it?
    at least let me retrieve my data from there or transfer it to my new account


    I always thought discord was like the best chatting platform but after such an incident I would honestly like to change my opinion, and I'm not the only one who lost my acc due to the same issue
    at least 30 more people would have lost their accounts cuz of this, I can bet my life

    honestly, first the shitty update and now this
    discord keeps worsening 
    ik humans can't be available 24/7 for replies but when you say "Support Team" i actually hope for a bunch of professionals to read alphabets and solve my problem and not for a blue mongrel bot to send me automated msgs again and again

    2
  • Guy Smiley (Alternate)

    The same thing happened to me just recently.

    1
  • Guy Smiley (Alternate)

    I tried to explain that my Discord account got hacked but I to get the same automated message every single time and that makes me very mad.

    3
  • татары сила)

    I'm mad cuz of Discord moderation, they are so lazy they littlery skipping mail by sending Clyde bot automessege it really making me angry as af

    2
  • NLOTO

    Same problem here guys, my Discord is NLOTO#1560, I may change the name to Destoryer_UFO#1560, or Destroyer_DSR#1560, make sure you try search those names or I can change it to Destroyer#1560, my older account username/nickname was Destroyer#4837 but now it has been disabled about yesterday. And I’m worried since I know in 14 days it will be deleted, I heard some say 15 days or 30 days but I rather stick to 14 days. So I know it is pointless to tell my back story, since we all are facing the same fate, I expect my account to sadly also get deleted although I keep trying, I do hope discord team to not get sick of me sending them emails about my account as to end up ignoring me in the end. I honestly support you all and DJ is right we should make a stand up towards discord ways of doing their job, and whoever mentioned about disable should last 1 month or 1 year he is right! As I can see even 5 years won’t be enough since maybe discord team get spammed with mails every second and have no time to check them all. They should just never add such disable delete option from the first place not even in the accounts themselves since a hacker can delete your account. Plus like hello? There is a freaking “block” button I don’t know why people don’t use it but instead they report. The other problem ok is the bots, bots who can spam you with viruses so they can steal your information and to enter in your account that is bad. Basically we are talking about corruption and maybe discord is enjoying that and to scam people with their nitro stuff. I spoken too much but as far as I know the bots have no place in our dms (directed messages), their place is in servers, and should never be added in the dms (direct messages). Oh and I just can’t resist but to say this, tell me Discord so much for making a great community and making people to become friends and to gather each other and be friendly, what do you call this then? Playing with people’s heads, lying to them that they are safe and same for their privacy? What is this discord? I thought you care and try to make something like “the happy place for human beings” am I happy now that I will lose maybe over 300-800 friends??? Not that I spoken to all maybe some I just randomly added as friend. What is the catch really? Honestly I’m planning on making 1 account for keeping friends, and second account to text those friends. Since I can’t trust anyone on discord anymore, I don’t know if people just enjoy making false reports on each other, so far I can just see people harming each other and Discord just catches the victims like a shark going after a fish. Does it make you a hero for reporting the wrong person? Or banning/deleting the wrong person? As for me I got reported for no reason and without a warning, just received “disabled account” that is all. And what if that person is guilty in some way? God has always forgiven the bad people, on top of that Discord is forcing people to “admit” for something they never done, a user can always get hacked and the hacker can make the user a victim. People can always mimic other users by abusing their nitro, they can switch name and user ID number, (the four digits on name) and still accuse the innocent user. My advice, stop banning for a bit and make a new method, either disable account for 1year after a user gets reported 3 times, and it will reset every year. Or improve the staff (which I doubt would ever happened since I’m seeing over 100,000-200,000 users per server. Best advice, first warning= account disabled for 1 week (without getting deleted) 2nd warning account gets disabled for 1 month (without getting deleted) 3rd warning account gets disabled for 1 year (without getting deleted), people may play with this feature at the start but they will get sick of it soon enough. I’m sure someone would be wondering, then people can use multiple accounts and dodge that “punishment” well true but you still made a different account even when Discord has disabled your previous one and is deleting it, isn’t it the same?

    But the only difference is, it is a bit harsher than just being disabled for a week or an year. I believe a nice feature would be the 3 chances to reset every year, so next year you violate again you get 1 week disable, then 1 month and then 1 year.

    Or maybe once you hit 1 year, it won’t reset so next time you do something bad it will be a 1 year disabled account again.

    But I think it is too much, I would say 2 months would be better if you keep doing violating the terms.

    And guys keep in mind this is the internet not real life! It’s not like people are murdering each other online. Although the true murderer here would be the ones who delete the accounts.

    0
  • NLOTO

    Hello again, my Discord is NLOTO#1560, I may change the name to Destoryer_UFO#1560, or Destroyer_DSR#1560, Destroyer#1560 make sure you try search those usernames to find me, my older account username/nickname was Destroyer#4837 but now it has been disabled about yesterday or 2 days ago. MY FRIENDS I KNOW WHO YOU ARE PLEASE ADD ME BACK! (I’m sorry I just don’t see any other purpose of this page other than having at least 1-5% letting my friends find me! It honestly feels like I passed away thats how it feels when you can’t access your account, not to mention getting deleted even.

    0
  • kingphoenix

    About 14 hours ago, I sent a message to the Trust and Safety Department to reopen my disabled Discord account [Kingphoenix-Amir#4722] for no reason, but I have not yet received a response until now. I have not violated any rules and I do not know why my account was disabled exactly when I had the discord voice channel with friends that we were talking about a simracing event and I sent the registration page link to a friend for information on how to register (Of course, he was not on my friends list at the time, but when I sent him the registration link, he added me to his friends list). But when i hit enter to send message i log out of the Discord app at the moment, and when I tried to log in to my account again, I saw that it was disabled. My discord account is connected to all simracing community that I am on their discord server and I participate in their races and they provide the information about server to join race server. and i am very worried about this, I could not sleep well last night and I am waiting for the answer and checking the email every minute. How can I speed up the process? Thanks for guiding me.

    My appeal number that i was send it to the Trust & safety department: 18586052

    Pls help, my Discord account very important for me.

    ===========

    P.S :

    I also sent a similar message to Discord's Twitter and Instagram accounts.

    1
  • Pear™

    Hello, I've seen many of you guys complaining about your account being disabled and you haven't gotten any response yet, or only the bot automated message keeps repeating.
    So for everyone who is trying to get their account back to work, you need to keep emailing discord continuously until your ticket is actually forwarded to the Support Team. Try to even mention in your message that you need the Support Team to look at this. Please, refrain from contacting discord on getting your account back if you know that they have disabled you for the right reason.
    But, in cases such as if your account was hacked, etc. It would be great if you tried to provide them with evidence.

    As in my case, my account was disabled on Oct. 17, and I got it back in November. After multiple emails (about 15+ for sure) and explaining the whole situation- providing them with the proof (pics) that it wasn't me. I got a response back saying I could finally have my account back and to enable 2FA (Two Factor Authentication). My id and pwd were leaked on Oct 16, and my account got hacked the same night and was used for spamming a sketchy nitro link. So, in my email I provided them with the link, the pics of my friends talking about my account getting hacked, and the owner of a few servers, pinging everyone and telling them to keep their account safe from the same sketchy link. I just got lucky with all that evidence.

    But keep trying. They say they start deleting the data after 14 days (2 weeks) but my account was completely fine despite 2 weeks passing by. So keep trying. 

    My Discord ID is Pear™#6201. DM me if you would like any help, and I would try to help you as much as I can.


    0
  • Brit11

    I did exactly that... Sent multiple emails for days, I provided information with all the details and even screenshots that my account was hacked... I still got the same automated messages from Clyde... Guys its hopeless... It really seems like u have to be very lucky to actually get ur account back... They deleted my account permanently... I lost all my friends that I only use discord to communicate with...lost the ownership of my server...and lost all the other servers I was in... Discord has the worst support team that I've ever delt with... It's just sad... If there was another alternative platform to discord that I could use .. I would definitely switch over to it rather than make another discord account.

    1

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