How to Cancel your Server Boost Subscription

Buffy
  • Updated
Note: If you’re looking to cancel a different subscription. Please check out the corresponding article: Nitro subscription, Server subscription, or Premium App.
What this article covers:

Note: If you want to request a refund for your subscription instead, please check out the Refund Policy Help Center article.

You can cancel your Server Boost subscription at any time. Once canceled, your subscription will end at the end of your current billing period. 

Note: Subscriptions need to be canceled on the same device type where the purchase was originally made.

For example:
If you purchased a Server Boost through the desktop or browser app, you must cancel it through the desktop app or browser.

If you purchased through a mobile device, you can only cancel through a mobile device. If you don’t have access to your device to cancel yourself, please check out this section.

How to Cancel Server Boost Subscription on Desktop/Browser

1. Tap on the cogwheel [] next to your Discord username to access your User Settings.

2. Next, navigate to the Server Boost tab.

3. Here you will see all of your current Server Boosts.

Tap on the 3 dots or vertical ellipsis next to the Server Boost that you want to cancel. Then, tap on Cancel Boost Subscription.

4. A confirmation pop-up will appear and inform you of when the Server Boost will officially be removed and the date that it’ll be removed.

5. Tap on Next to confirm and follow the prompts to successfully cancel the Server Boost.

How to Cancel Server Boost Subscription on Mobile

1. Tap on your avatar in the bottom right.

2. Then, tap on the cogwheel [] in the top right.

3. Next, scroll down to Billing Settings and tap on Manage Nitro. If you don’t have an active Nitro subscription, you’ll need to tap on Get Nitro at the top instead.

4. Here you should see all of your current subscriptions. Next to your Server Boost subscription, tap on Cancel.

5. Now just follow the on-screen device prompts to cancel your subscription.

Once the cancellation has been completed, your Manage Nitro settings will show the date on which your subscription will expire and you will lose your subscription benefits.

Alternatively, you can also cancel your Discord subscriptions directly on your mobile device settings by following these instructions for Apple iOS subscriptions or Google Play subscriptions.

 

How Do I Re-Subscribe After Canceling My Subscription?

Note: If you’re trying to re-subscribe on your mobile device, the steps might be a little different. Please head to the Manage Nitro tab under your User Settings in order to re-subscribe your subscription.

If you’ve changed your mind and no longer wish for your Server Boost subscription to end at the end of your billing period, then you can always reactivate it. Just make sure you do before the billing period ends, otherwise you’ll just have to purchase a new subscription. Here’s how to re-subscribe:

1. Tap on cogwheel [] next to your Discord username to access your User Settings.

2. Next, navigate to the Subscriptions tab.

3. Now, tap on Re-Subscribe within the corresponding banner to uncancel your subscription. 

You’ll be able to tell it was reactivated, because you’ll see the banner no longer has Pending Cancellation listed.

What if I Can’t Access my Discord and Need to Cancel?

Note: If your Discord purchase was through an Apple device, please reach out to Apple to cancel your subscription. The Discord Support team is not able to manage your iOS subscription.

If you’re unable to log into your Discord account for any reason and cancel your subscription (for desktop, browser, or even through an Android device), you can reach out to our Billing Support team with the email address tied to your Discord account and request it to be canceled through this support form: http://dis.gd/billing. 

If you want to submit a refund request instead, and your purchase is within our Refund Policy, please follow the steps outlined in our Refund Policy.

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