How to Cancel your Premium App Subscription

Buffy
  • Updated
Note: If you’re looking to cancel a different subscription. Please check out the corresponding article: Nitro subscription, Server Boost, or Server subscription.
What this article covers:

Note: If you want to request a refund for your subscription instead, please check out the Refund Policy Help Center article.

You can cancel your Premium App subscription at any time. Once canceled, your subscription will end at the end of your current billing period.

Note: Subscriptions need to be canceled on the same device type where the purchase was originally made.

For example:
If you purchased a Premium App subscription through the desktop app, you must cancel it through the desktop app or browser. If you don’t have access to your device to cancel yourself, please check out this section.

How to Cancel Premium App Subscription on Desktop/Browser

1. Tap on the cogwheel [] next to your Discord username to access your User Settings.

2. Then head to the Subscriptions tab.

3. Next, tap on Manage next to your Premium Membership banner.

4. Here you will see all of your current Premium Membership subscriptions..

To cancel, tap on the dropdown next to the Premium App subscription you want to cancel and then tap on Cancel my Membership.

5. Follow the prompts to fully cancel your Premium Membership.

How Do I Re-Subscribe After Canceling My Subscription?

If you’ve changed your mind and no longer wish for your Premium App subscription to end at the end of your billing period, then you can always reactivate it. Just make sure you do before the billing period ends, otherwise you’ll just have to purchase a new subscription. Here’s how to re-subscribe:

1. Tap on cogwheel [] next to your Discord username to access your User Settings.

2. Next, navigate to the Subscriptions tab.

3. Now, tap on Re-Subscribe within the corresponding banner to uncancel your subscription. 

You’ll be able to tell it was reactivated, because you’ll see the banner no longer has Pending Cancellation listed.

What if I Can’t Access My Discord and Need to Cancel?

If you’re unable to log into your Discord account for any reason and cancel your subscription (for desktop or browser) yourself, you can reach out to our Billing Support team under the email address tied to your Discord account and request it to be canceled through here: http://dis.gd/billing. 

If you want to submit a refund request instead, and your purchase is within our Refund Policy, please follow the steps outlined here.

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