F.A.Q. / Troubleshooting

Bot Verification

• Bot Verification FAQ for Parents, Legal Guardians, and Other Sponsors
• An Update on Verifications for Users Under 16
• Bot Verification and Data Whitelisting

Entitlements/Library

• Early Access Games
• Uninstalling Games
• Gifting Games
• Game Dispatch Errors
• Missing Game Entitlements

Audio and Video Troubleshooting

• macOS Screen Share with Audio Update FAQ
• Discord Voice and Video Troubleshooting Guide
• [Windows 10] Allowing Access for Microphone & Camera
• [iOS] What is happening with my game audio?
• Webcam not detected by Discord

Networking Troubleshooting

• Changing Your DNS Provider
• Images Not Loading and Other Connection Errors
• Voice Connection Errors
• Stuck on the Main Connecting Screen

Installation Troubleshooting

• File Name Too Long for Windows
• [macOS] Install and Updating Errors
• AV Errors When Updating
• Kernel32.dll errors
• [Windows] Corrupt Installation
• [Windows] Installer Errors

Known Issues

• [Known Issue] Google Play Store Download Issues in Germany
• [Known Issue] Expanding Server List with Screen Readers
• [Known Issue] Screenshare and GoLive on Windows 7
• [Known Issues] New Chat Text Box
• [Known Issues] Discord on macOS Catalina or higher
• [Known Issue] Music Bots Not Playing Music From Certain Sources

See all 9 articles

FAQ

• Message Content Intent Alternatives/Workarounds
• Nitro Affiliate Program Experiment FAQ
• [Change Log] Poker Night
• Discord Poker Night FAQ
• Collapse Syncing
• April Fools 2021 - Sound Packs FAQ

See all 18 articles