Safe Ways to Shop on Discord

Bubbles
  • Updated

Looking for safe ways to buy Discord Nitro and other premium features? Learn how to protect your account and payment information by purchasing through official Discord channels only.

From accessing Nitro perks to enjoying premium features, ensuring your purchases are made through authorized platforms is key to protecting your Discord account.

Purchases from unauthorized sellers can potentially lead to revoked purchases or compromised personal and payment information. This article will help you understand the official ways to purchase Discord products and stay safe while enjoying all that Discord has to offer.

What this article covers:

Official Ways to Buy or Receive Discord Products

The secure way to purchase Nitro or other Discord products is directly through Discord or our official Amazon store (available in select countries).

Here’s how you can purchase or receive Nitro and other products on Discord:

  • Direct Purchase: Buy Nitro and Server Boosts through the Nitro Tab in your Direct Messages List or under User Settings > Billing Settings 
  • Gift Inventory: Check and manage your purchased or received Nitro gifts within the app. Gifts sent through Discord can only be redeemed on the platform. Learn how to securely claim a Nitro gift in our Nitro Gifting FAQ.
  • Profile Purchases: Customize your experience by purchasing Profile Cosmetics and Effects through the Shop Tab in your Direct Messages List or under User Settings > Profile
  • Share Nitro Program: As a subscription perk for Nitro subscribers, you can share three 2-week trial passes with friends who don't already have Nitro. This official program is a secure way to spread the fun. For more details, check out our Share Nitro article.
  • Quests and Promotions: We're proud of Nitro and want you to experience it firsthand! That's why we regularly offer opportunities to try it before buying. Check out our Quests & Promotions page to see all current offers.

If you ever encounter a promotion or offer for Nitro, make sure it comes from one of the trusted sources outlined above. Avoid clicking on suspicious links or interacting with third-party sellers offering discounts or giveaways.

Discord's premium products can only be purchased directly through the Discord app or our official Amazon store (available in select countries). Buying Discord Nitro or other official products from unauthorized sources puts you at risk of scams.

What Can You Do If You Suspect You’ve Been Scammed? 

If you suspect you’ve been scammed or purchased Discord products from an unauthorized seller:

1. Contact Support: Reach out to our support team at https://dis.gd/billing for assistance.

2. Report Fraud: Report the issue at https://dis.gd/howtoreport to help us take action against scammers.

Please note that Discord cannot mediate financial disputes or issue refunds for purchases made through unauthorized third-party sellers.

How to Stay Informed to Stay Safe

Scammers are constantly looking for ways to exploit users. Always double-check that your purchases and gifts come from the official Discord sources described in this article. For more guidance on avoiding scams, check out these resources:

By staying vigilant and following these tips, you can enjoy Discord’s premium features with peace of mind.

Frequently Asked Questions

Q: How do you identify a third-party seller?

A: Third-party sellers are unauthorized individuals or websites that offer Discord products at discounted prices or through unofficial channels. These sellers often advertise through unsolicited messages, social media, or unofficial websites. To identify them, look for offers that require external payments, unusual URLs, or methods that don’t involve the Discord app or official Amazon store. Remember: if it’s not from a Discord source described in this article, it’s not official.

Q: What does a phishing attempt look like?

A: Phishing attempts often appear as fake messages or links designed to trick you into providing sensitive information, like your login credentials or payment details. Common signs include:

  • Messages claiming you’ve won or received free products or rewards, like Nitro, but requiring you to click a suspicious link.
  • Threats to your account status unless you take immediate action.
  • Requests for your password, account login, or personal information.

Discord will never ask for your login details or for your payment information through unsolicited messages. Always verify links and contact Discord support directly if you’re unsure.

Q: What are safe messaging practices to avoid unsolicited scams?

A: To protect yourself from unsolicited messages and scams:

  • Avoid engaging with messages from unknown users, especially those offering deals or rewards.
  • Enable Safe Direct Messaging under User Settings > Privacy & Safety to automatically scan DMs from non-friends for harmful content.
  • Report suspicious messages or users by following the steps outlined here.
  • Never click on links from untrusted sources. Even if they appear to come from someone you know, accounts can be compromised.

If you ever need to verify if a source is a legitimate Discord source or not, you can reach out to the Discord support team.

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